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Maintenance and After-Sales Q&A

  • Do you provide a warranty?

    A Yes, we offer a 1-2 year warranty. Please refer to the product manual or contact our customer service for specific warranty terms.

  • What should I do if a sensor malfunctions?

    A We offer comprehensive after-sales services. If a sensor malfunctions, please contact our technical support team for repair or replacement services.

  • How do I clean and maintain the sensors?

    A Regularly clean the sensor surfaces to avoid dust and dirt buildup. For water quality sensors, check the probes periodically, and for soil sensors, prevent probe corrosion. Refer to the user manual for detailed maintenance instructions.

  • What is the lifespan of the sensors?

    A
    Under normal operating conditions, our sensors have a lifespan of 3-5 years, depending on the environment and maintenance.

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